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I can’t use my Face ID

Why can’t I use my Face ID ?

iPhone X, iOS 15

Posted on Jul 13, 2022 6:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2022 6:27 AM

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jul 13, 2022 6:27 AM in response to demarri225

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

I can’t use my Face ID

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