Why can’t I tap on done when I select the free downgrade option. I mean I’m deleting this account so I don’t need any paid storage space

I’m deleting this iCloud account so need to downgrade from 200G space to the free one but when I select the 5G, then the “Done” options appears greyed out

iPhone 11, iOS 15

Posted on Jul 13, 2022 7:28 AM

Question marked as Top-ranking reply

Posted on Jul 13, 2022 8:16 AM

This is primarily a user-to-user support forum; other Apple users like you. See the following from Downgrade or cancel your iCloud+ plan - Apple Support


If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

1 reply
Question marked as Top-ranking reply

Jul 13, 2022 8:16 AM in response to Community User

This is primarily a user-to-user support forum; other Apple users like you. See the following from Downgrade or cancel your iCloud+ plan - Apple Support


If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

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Why can’t I tap on done when I select the free downgrade option. I mean I’m deleting this account so I don’t need any paid storage space

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