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Petros10 Author

Level 1

4 points

I need to downgrade my iCloud account to the Free (50gig) account but the Done button doesn’t respond.

Why doesn’t the “Done” button respond when I try to downgrade the plan to the Free(50 gig) plan

Posted on Jun 30, 2021 10:38 PM

Top-ranking reply

tygb

Level 9

64,806 points

Posted on Jun 30, 2021 11:15 PM

As per the article Downgrade or cancel your iCloud storage plan - Apple Support

If you downgrade or cancel your plan, the storage change takes effect after your current subscription billing period ends.* If you downgrade to the free iCloud Storage plan, you'll have 5GB of storage.

If you can't select Done

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

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I need to downgrade my iCloud account to the Free (50gig) account but the Done button doesn’t respond.

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