Hi! I'm trying to get info from the Photos app in regards to the last photos/videos I took with my iPhone 13Pro but I'm noticing that the photo's info is ok, but the videos show the message "No lens information". Also, the same message is shown on the iPhone as well.
Here are the examples of the photo and the video information windows.
Is there any way to recover that info or what we need to do to get that info from now on?
Thanks!!
MacBook Pro 16″, macOS 12.4
If you open the photo on your iPhone in the pre-installed photos app. (I attached a picture of the app icon for you)
then you should be able to swipe up on the photo, and it will tell you the lens information and other things you may find useful.
Another thought, if you were zooming in and out during the video, it may have switched camera lenses while taking the video. So it’s possible that it says no lens info because it used more than one lens.
Probably these photos are taken from third-party apps and not Photos App.
Hi! Thanks for your reply, but the photos were taken using the Photo app from the iPhone 13 pro.
Hi, thanks for your reply, but the info is missing even there! Again, this is only happening with videos, but photos are ok.
then that would lead me to believe there is a software bug, which would probably be fixed in an upcoming update.
just to double check, the photos were taken on the iPhone 13 Pro, correct?
Make sense! I was taking those shots in Cinema mode which changed the aperture and zooming automatically. Maybe is for that reason? In my opinion, the lens info should be the same right? Anyway.
No lens information
