i used iphone for many years than i want to sell it in order to buy new one. but after bought new iphone i had a problem with my apple id. in official website of apple there was written that my apple id in not found but i used them one month ago. So what should i do now to return a control of my account?
iPhone 12 Pro
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
If necessary, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:
You need to reset your password to regain access. Learn how to reset your password.
See this link for further refecence
If your Apple ID is locked or disabled - Apple Support
Also see this tip I wrote about this subject
What to do if your Apple ID is Locked or … - Apple Community
i cant reset my password cuz i cant enter to my apple id anywhere.
before reset my password they ask me my apple id, but when i try to enter they said that apple id is locked. lol )))funny moment ....
Have you tried logging in on your iPhone during the setup process? So not on the apple site?
from iphone device i also cant enter, there was trouble like: This apple id has been locked for security reason.u must unlock your account before singing in.
but i didnt lock my account.
apple id not found
