Please change to paperless on billing

Paperless statement is the default and only option. If you’re receiving a paper statement, it’s because federal statute requires that a bank sends a statement, even if there is no activity on the account. This is to help ensure the safety and security of your personal and credit information.

Goldman Sachs Bank uses the email address that is tied/associated with the Apple ID you used when you applied for your Apple Card account. Goldman Sachs cannot change your email and Apple Support cannot change your email. This is for privacy and security reasons.

If you’re receiving a paper statement, it’s because the paperless/electronic statements that were being sent to your email address bounced. This could be because of an error in spelling the address, mailbox was full etc. Please contact Goldman Sachs Bank to confirm the email address they have on file

You will need to correct/change the email associated with your Apple Card account online. Here is a support article on how to update your email address,

Change your Apple ID - Apple Support

CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.