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question mark folder

literally wont turn on to anything else, keyboard commands to go back into recovery mode & stuff doesn't work at all, i don't know what to do now.... lol

iMac, macOS 10.13

Posted on Jul 13, 2022 6:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2022 7:04 PM

"question mark folder: literally wont turn on to anything else, keyboard commands to go back into recovery mode & stuff doesn't work at all, i don't know what to do now.... lol"

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Troubleshooting a Mac with a Question Mark:


Three Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor

1 reply
Question marked as Top-ranking reply

Jul 13, 2022 7:04 PM in response to ㅜㅜ

"question mark folder: literally wont turn on to anything else, keyboard commands to go back into recovery mode & stuff doesn't work at all, i don't know what to do now.... lol"

-------


Troubleshooting a Mac with a Question Mark:


Three Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor

question mark folder

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