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My Cox account password has changed and I cannot update it on my iPad. Error says to add password in Mail Account Settings but there is no place to update the password other than incoming Server section.
iPad Air 5 Wi-Fi
If you are having difficulties, it can often be simplest and most expedient to delete the email account from your iPad - then re-add the account. Assuming that you are using an IMAP mailbox, no mail messages will be lost - as all mail is stored on the mail server.
To delete the email account:
Settings > Mail > Accounts > [Your email account] > Delete Account
A forced-restart is recommended prior to re-adding the email account:
After restarting the iPad, re-add your email account:
Add an email account to your iPhone, iPad, or iPod touch - Apple Support
Thank you.
These are the same steps I have been going thru without any success.
Account gets added then message appears when looking for mail "Cannot Get Mail, No password provided for "Cox". Please go to Mail Account Settings and enter a password."
This is the screen now for the Cox mail account with only the Incoming server section having a password field available. Tried this several times with no luck.
Thank you.
Yes I have entered the Outgoing Server information also again no luck.
This all started when Cox had me change my system password which is also my email account. The new password works when I go in through the internet so it is correct.
Has you email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.
If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More information about AOL’s App Specific Passwords can be found here:
https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1
For Yahoo, more information can be found here:
https://help.yahoo.com/kb/SLN27791.html
For Gmail:
https://support.google.com/mail/answer/185833?hl=en-GB
Microsoft:
Thanks again, but….
Cox does not require app specific password.
I signed in on the web and was able to get in. Cox sent a message suggesting to use the Mail app and even gave the instructions. No luck. Any advice?
To enter the account Password for your Outgoing Mail Server, just tap the SMTP field.
Cox email password change, iPad air 2022
