keyboard letters wearing off (old issue)

I guess if you ignore an issue long enough, it goes away. Or maybe customers go away. I understand that my 2018 MacBook Air with deteriorated keys is just a cosmetic issue but so is rust. Why would anyone spend the $$ for a product of such low quality?

MacBook Air

Posted on Jul 14, 2022 7:51 AM

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4 replies

Jul 14, 2022 8:42 AM in response to Joso3

The finish on the keys is not an overall indication of quality ... low or high. The Macs superior quality is just not that simple to characterize.


You can buy key stickers.


The only times I've seen this is was on KBs that were too aggressively cleaned or cleaned with a strong solvent.


If the Mac is not for you, then you should certainly be using Windows or Linux. It's as simple as that, and it's your choice to switch just like it was your choice to buy the Mac.

Jul 14, 2022 8:22 AM in response to Joso3

Most people don't have the problem. It is, I suspect, related to how hard you type and how long your nails are. I have a 2016 MBP. The e, s, and n keys are pretty worn down. But, I'm well aware of the fact that I don't exactly have a light touch on the keyboard.


You should certainly choose the tool that best meets your needs. If it isn't a Mac, don't buy a Mac. Buy something else. Personally, it doesn't matter much to me that the keys are worn. I'm a touch typist and could type just as well with blank keys. Also, I don't blame Apple for it any more than I blame Honda for the coffee stains on the passenger seat of my car or the scraped paint on the bumper.


Apple doesn't read here for feedback or suggestions. You can lt them know your thoughts here:


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Jul 14, 2022 8:38 AM in response to IdrisSeabright

I agree with you. But the keys on my 2007 MacBook Pro and my 2011 MacBook Air are still in good shape. I tried to make it clear that I am not a cry baby, just just recognizing that manufacturing quality has declined in recent years. We should not have to apologize for the shortcomings of our technology. I don't expect the keyboard to take a coffee spill, but I do expect it to hold up to my fingers.


The purpose of a user forum is to exchange thoughts and opinions. I do not expect Apple to "make it all better" or change their manufacturing processes to suit me, but I also don't think another user with faded keys should blame themselves for the problem. It wasn't caused by a cuppa coffee.


Jul 14, 2022 8:49 AM in response to Joso3

Joso3 wrote:

The purpose of a user forum is to exchange thoughts and opinions. I do not expect Apple to "make it all better" or change their manufacturing processes to suit me, but I also don't think another user with faded keys should blame themselves for the problem. It wasn't caused by a cuppa coffee.

The purpose of this forum is to provide technical support.


And, you apparently completely misunderstood my analogy to my car. I was not suggesting that the keys wore down because I spilled coffee on them (I didn't) but more generally because of something I did (type too hard). The scratches on the screen of my iPhone are also not Apple's fault. Wear and tear is going to happen on anything you use regularly.


I've also worn off keys on external keyboards I use on Windows machines at work.

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keyboard letters wearing off (old issue)

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