I am unable to change my payment method please help

I’ve gone to settings and added new card but it still isn’t working. It won’t let me delete the old payments either

Posted on Jul 14, 2022 1:10 PM

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Top-ranking reply

Eric Root

Level 10

685,239 points

Posted on Jul 14, 2022 1:15 PM

If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

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1 reply

Top-ranking reply

Eric Root

Level 10

685,239 points

Jul 14, 2022 1:15 PM in response to azza113

If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

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I am unable to change my payment method please help

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