You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music

I was charged twice with my Apple Music.

Posted on Jul 14, 2022 6:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2022 6:17 PM

I recommend reading over this article as it goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices, that way you can cancel the duplicate subscription if listed: Billing and Subscriptions.


To request a refund for the duplicate charge, please check out this link: Request a refund for apps or content that you bought from Apple


If the above steps didn't help fix/isolate your issue, I recommend to reach out to Apple Support here: Get Support


1 reply
Question marked as Top-ranking reply

Jul 14, 2022 6:17 PM in response to Haileykins

I recommend reading over this article as it goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices, that way you can cancel the duplicate subscription if listed: Billing and Subscriptions.


To request a refund for the duplicate charge, please check out this link: Request a refund for apps or content that you bought from Apple


If the above steps didn't help fix/isolate your issue, I recommend to reach out to Apple Support here: Get Support


Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.