low battery is shown on Find My even though battery is changed to new one in proper way

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low battery is shown on Find My even though battery is changed to new one in proper way

Hi, I wonder what I should do for my AirTag since it's said Low Battery. It was about a month ago. Because it said Low battery on my AirTag on Find My app, I went to Longs Drugs and bought a CR 2032. I placed this new CR 2032 with the + facing up and closed cover. I pushed it down and twisted clockwise, so it's now completely closed. I just noticed that it still says Low Battery on this AirTag on Find My. Functions does not work such as Play Sound, Find which direct with an arrow. I only can see advice saying "make sure battery is new", "Close cover properly", "make sure battery + facing up". all clear on me yet it does not work. what else can I do?

Posted on Jul 14, 2022 10:02 PM

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Gena_D

Community Specialist

Jul 16, 2022 5:04 PM in response to CJ_808

Hello, CJ_808.

These steps explain proper AirTag battery replacement: How to replace the battery in your AirTag - Apple Support. From your description, it does sound like you took the correct steps. Have you tried to reset the AirTag? The article pinked to your posting explains how to do that: How to reset your AirTag - Apple Support.

Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!

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low battery is shown on Find My even though battery is changed to new one in proper way

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