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limnos_ns Author

Level 1

4 points

Apple ID sign-in verification error

Why am I unable to successfully sign in to my Apple ID account? I am using the correct Apple ID username and password, and have tried to login using two Wifi accounts and without wifi - just using data. The password IS correct - I've changed it to ensure this wasn't the problem - AND I have successfully logged into the Apple Support community using the same credentials.

Every time I try to login, the phone returns the message "Verification Failed; An unknown error occurred."

Thanks in advance.

iPhone 12, iOS 15

Posted on Jul 15, 2022 5:14 AM

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Level 10

208,407 points

Posted on Jul 15, 2022 5:53 AM

The password IS correct - I've changed it to ensure this wasn't the problem

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

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Best reply

Level 10

208,407 points

Jul 15, 2022 5:53 AM in response to limnos_ns

The password IS correct - I've changed it to ensure this wasn't the problem

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

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Level 10

684,069 points

Jul 15, 2022 8:16 AM in response to limnos_ns

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone *

Restart your iPad. *

Try a forced restart. See the section towards the end of the article.

Reset Device. -

If necessary

Do a backup and try a factory reset. Then restore from the backup.

Restore to Factory setting. *

Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *

Backup - Restore your device from an iCloud or iTunes backup. *

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Apple ID sign-in verification error

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