User profile for user: limnos_ns
limnos_ns Author
User level: Level 1
5 points

Apple ID sign-in verification error

Why am I unable to successfully sign in to my Apple ID account? I am using the correct Apple ID username and password, and have tried to login using two Wifi accounts and without wifi - just using data. The password IS correct - I've changed it to ensure this wasn't the problem - AND I have successfully logged into the Apple Support community using the same credentials.


Every time I try to login, the phone returns the message "Verification Failed; An unknown error occurred."


Thanks in advance.

iPhone 12, iOS 15

Posted on Jul 15, 2022 5:14 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,215 points

Jul 15, 2022 8:16 AM in response to limnos_ns

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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Apple ID sign-in verification error

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