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Notification sound but no banner/notification can be found from any app...

Throughout the day I will hear the notification sound from my phone, a fairly normal sound sound that has been wired to my dopamine production over the years. Until recently 100% of the time there would be a banner with the notification and I would see it, launch the app to read and reply (normally Instagram) and then get stuck doom scrolling for an hour. For the last few weeks though I have been getting ‘phantom notifications’ — the regular notification sound will play and I’ll check my phone but there isn’t an alert/banner/notification to be found anywhere. I’ll check right through the notification centre but nothing new and then I’ll launch apps to check their notifications and again nothing. Now this doesn’t happen 100% of the time, I still get the notification sounds with real notifications as well from text messages, emails, Instagram and so on. It’s something separate to a regular, real notification and is very annoying. Happens at random times each day and doesn’t seem to link up to anything, have any consistency. It’s driving me quite mad honestly.

iPhone 7, iOS 14

Posted on Jul 15, 2022 9:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2022 5:30 PM

Hi there, TonyHawt,


In order to identify an unknown notification alert, we would suggest the following steps. They will help us isolate the issue to a specific app that might be causing the issue:


  1. Check each app Notification setting under Settings > Notifications to see if any apps have the alert sound enabled, but no banner style selected.
  2. Turn all your Notifications off, then reenable them, one at a time, to see if you can isolate which app is not displaying the banners as expected.


In addition, make sure your iOS software is up-to-date, as this simple step will help ensure your device has all of the latest feature and security enhancements, as well as fixes: Update your iPhone, iPad, or iPod touch - Apple Support


Get more information on using Notifications here: Use notifications on your iPhone, iPad, and iPod touch - Apple Support


Have a great weekend.

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1 reply
Question marked as Top-ranking reply

Jul 16, 2022 5:30 PM in response to TonyHawt

Hi there, TonyHawt,


In order to identify an unknown notification alert, we would suggest the following steps. They will help us isolate the issue to a specific app that might be causing the issue:


  1. Check each app Notification setting under Settings > Notifications to see if any apps have the alert sound enabled, but no banner style selected.
  2. Turn all your Notifications off, then reenable them, one at a time, to see if you can isolate which app is not displaying the banners as expected.


In addition, make sure your iOS software is up-to-date, as this simple step will help ensure your device has all of the latest feature and security enhancements, as well as fixes: Update your iPhone, iPad, or iPod touch - Apple Support


Get more information on using Notifications here: Use notifications on your iPhone, iPad, and iPod touch - Apple Support


Have a great weekend.

Notification sound but no banner/notification can be found from any app...

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