Apple charged me for a free Apple TV trial

Question

Apple charged me for a free Apple TV trial

I thought it was a good idea to try out the free 7 day trial on Apple TV+.

I created a new Apple ID and clicked the "Start Free Trial" button on https://tv.apple.com/ and after submitting my credit card information I was instantly charged 5.99€. Apple already declined two of my refund requests without any explanations.

Apple give me my money back? I only wanted to try out the service and you charged me for it without my permission.

They can do whatever they want now? What can I do? I don't even have proper registers of correspondence for a reclamation application for my bank, because Apple support doesn't have emails/chats for me to save and Apple doesn't show me my own refund requests nor answer them in any meaningful way.

[Re-Titled by Moderator]

XboxSeriesX,

Posted on Jul 16, 2022 4:01 AM

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Answer 1

Jul 21, 2022 1:47 AM in response to GotScammedByApple

How to get in contact with Apple? They won't respond to my reports. Absolutely s**t company. Do not buy anything from this piece of s**t company that doesn't give a f**k about their customers.

They charged me by mistake! And I can't fu**ing get a hold of anyone from Apple. Just getting their automated answers of my Apple TV+ being not refundable.

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