Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Good Mail Going to Junk

Monterey Mail.app to Monterey Mail.app, both Macs using iCloud mail, each Mac has a valid, proper Contact for the other recipient. Emails from either direction reliably go to the Junk mailbox. A RULE to direct the message to Inbox is ignored. Help, please. TIA.

iMac 24″, macOS 12.4

Posted on Jul 16, 2022 10:08 AM

Reply

Best reply

Level 7

23,472 points

Posted on Jul 16, 2022 12:42 PM

Drag the non junk email to the proper inbox. This is supposed to re-teach the app the email is not junk. Try this without the rule being active.

YWIR

View in context

Similar questions

1 reply

Best reply

Level 7

23,472 points

Jul 16, 2022 12:42 PM in response to -JR

Drag the non junk email to the proper inbox. This is supposed to re-teach the app the email is not junk. Try this without the rule being active.

YWIR

Reply

Good Mail Going to Junk

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up