Can't hear calls through lightning-to-mini-jack adapter

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Can't hear calls through lightning-to-mini-jack adapter

Hi there!

My official iPhone earphones broke recently, so I had to buy a cheaper option temporarily: buy regular headphones and a lightning-to-mini-jack adapter as a quick but cheaper solution.

They work perfectly fine on my iPhone; I can listen to music, videos, have sound for my games and so on.

The only thing that doesn't work is calls. I really have no idea how to solve this. I have to put people on speaker to hear them which is not always what I want.

Does anyone know how to solve this or know what the problem is? Since all the other things work I assume that my iPhone does recognize this as headphones.

I have an iPhone 11 with iOS 15.4.1

Thank you so much in advance!

Posted on Jul 17, 2022 4:27 AM

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Answer 1

Jul 18, 2022 9:06 AM in response to Minarara

Hello Minarara,

If your headphones aren't working as expected with your device, the information and steps outlined on this page may help out: If your headphones don't work with your iPhone, iPad, or iPod touch

Check for debris, damage, or loose connections

1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.

2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.

3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.

4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.

For more details on using a Headphone Jack Adapter, please check out this link: Use Apple headphones with your iPhone, iPad, and iPod

If you receive a message saying something like "Accessory may not be supported," find out what to do here: If you see an ‘Accessory may not be supported’ alert

Thanks!

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Can't hear calls through lightning-to-mini-jack adapter

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