iCloud for windows 2-Factor authentication

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Birdie Ernie Author

Level 1

8 points

iCloud for windows 2-Factor authentication

Does iCloud for windows support 2-Factor authentication for iCloud.com accounts?

Windows, Windows 10

Posted on Jul 17, 2022 10:49 AM

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Answer 1

karina184

Community Specialist

Jul 18, 2022 10:41 AM in response to Birdie Ernie

Hey Birdie Ernie,

We'll be happy to answer that question regarding compatibility and two-factor authentication.

According to Two-factor authentication for Apple ID - Apple Support, the requirements for a Windows PC is iCloud for Windows 5 and iTunes 12.3.3 and later.

Cheers!

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Answer 2

Eric_G1

Community Specialist

Jul 18, 2022 11:55 AM in response to Birdie Ernie

Birdie Ernie,

This page here will help to provide the needed steps for getting Mail, Contacts, and Calendar set up in Outlook: Set up iCloud Mail, Contacts, and Calendar in Outlook on your Windows computer - Apple Support

We've also listed them here:

1. On your Windows computer, open iCloud for Windows.

2. To set up Contacts and Calendar, select “Contacts and Calendars,” click Apply, then follow the onscreen instructions to set up Outlook.

Note: If you see “Mail, Contacts, and Calendars,” selecting that option also sets up your iCloud Mail account.

3. To set up Mail, sign in to Outlook using your Apple ID email address and an app-specific password.

This page helps to go over using an app-specific password, if needed: Sign in to apps with your Apple ID using app-specific passwords - Apple Support

If that all looks good, and an app-specific password is being used, then this page will have further steps to try out: If you can’t add iCloud Calendars, Mail, or Contacts to Outlook - Apple Support

Cheers.

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Answer 3

Birdie Ernie Author

Level 1

8 points

Jul 18, 2022 11:39 AM in response to karina184

Karina,

Thanks for your help. Yes, I am running Windows 10 and iTunes 12.12.4.1 all the latest software. I am having issues setting up iCloud for Windows on my Windows 10 PC. Just trying to figure out what might be keeping me from setting up iCloud for Windows. I am trying to get my Windows PC to sync my email, calendar, and contacts from my iPhone. I have my @outlook.com email and @iCloud.com email setup for IMAP/SMTP. The hard part is to sync the calendar and contacts.

I have been thinking it might be possible to install my @outlook.com as a Microsoft Exchange account and not IMAP/SMTP in O365 Outlook. I think this would keep my @outlook.com email account, calendar, and contacts synced. If I then just install my Microsoft Exchange @outlook.com account and IMAP/SMTP @iCloud accounts into iPhone 13 mail app everything would sync if I use the contacts and calendar from Microsoft Exchange. Does this sound like it will work to keep everything synced?

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Answer 4

Birdie Ernie Author

Level 1

8 points

Jul 18, 2022 12:52 PM in response to Eric_G1

Eric,

Thank you, very helpful. I tried using the app-specific password, but it said I had the wrong password. I then used my NON-app-specific password and it allowed me to login. That is what led me to my original question. The instructions on the Microsoft help pages do not say anything about an app-specific password.

https://support.microsoft.com/en-us/office/use-icloud-for-windows-to-synchronize-mail-calendar-and-contacts-with-outlook-5f9a9b02-4726-4f64-b2ce-478c1f8f3ef2

I will try again. The other thing I was doing was erasing the old icloud app, icloud software in program & Features, iTunes and any apple SW listed under the register HKEY_LOCAL_MACHINE/SOFTWARE. I then checked the default mail app was Outlook and repaired O365 and rebooted. Then I created a new email profile in outlook with just my @outlook.com and @icloud.com emails and a Datafile. I will try this again with anothe new app-specific password following the directions above.

The error I kept getting was “Either there is no default mail client or the

current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as

the default mail client.”

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Answer 5

bruno75

Community Specialist

Jul 19, 2022 6:32 AM in response to Birdie Ernie

Hey there Birdie Ernie,

You may need to contact Microsoft Support regarding setting up any kind of Microsoft Exchange account on your Windows PC.

If you're still having an issue after contacting Microsoft Support, and following the steps provided earlier to set up/sync contacts and calendars with iCloud for Windows, then we recommend reaching out to Apple Support to rule out all that's possible from the Apple side of things: Get Support

Take care.

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iCloud for windows 2-Factor authentication

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