Hello there, today I noticed when I am using my iphone 12 attaching magsafe battery pack on the back. It doesn't charge up my phone instead it discharging my battery.
For example: before attaching the battery pack my battery percentage was 28%. and after attaching battery pack and using for about 2 minute my iphone's battery went down to 27%.
So what could be the reason for this?
iPhone 12
Hello nurnobijony,
It seems like your MagSafe Battery Pack isn't charging your iPhone as expected, correct?
Just to confirm, when this issue happened, did the MagSafe Battery Pack need to be charged as well? Did you receive any errors or notifications about charging on the screen of your iPhone? If so, what did the error or notification say?
You can find some good information about using your MagSafe Battery Pack here: How to use your MagSafe Battery Pack
Charge your MagSafe Battery Pack and your iPhone
If both your iPhone and MagSafe Battery Pack need to be charged, you can charge them at the same time. Plug the MagSafe Battery Pack into a power adapter and then attach your MagSafe Battery Pack to your iPhone. Using a 20W or higher power adapter, the MagSafe Battery Pack can charge your iPhone with up to 15W of charging power.
You can also charge both if you attach your MagSafe Battery Pack to your iPhone, then plug your iPhone into a power source. You might want to charge this way if you need to connect your iPhone to another device while charging, like if you're using wired CarPlay or transferring photos to a Mac.
If you charge your iPhone and MagSafe Battery Pack at the same time, your iPhone might charge to 80% or higher before your MagSafe Battery Pack begins charging.
Thanks!
Thank you for the reply nurnobijony!
Let's make sure your device is up-to-date. If it is updated, let's restart your device. Restarting your device and making sure it is updated can resolve many unexpected issues.
Take a look here on how to restart your iPhone: Restart your iPhone
Take a look here on how you can update your iPhone: Update your iPhone, iPad, or iPod touch
If the issue persists, reach out to Apple directly to investigate:
Cheers!
My magsafe battery pack was fully charged. my iphone was at 28%. I attached fully charged magsafe battery pack and kept using the phone (browsing and listening to music) for 2 minutes. Then I saw my iphone battery percentage was 27%.
I didn't received any error massage or something on my display. and it happened about 2 days ago.
Why my battery is draining after attaching magsafe battery pack?
