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Level 1

4 points

my phone is frozen by a sign that says this does not support your device and it wont go away. i cant use my phone

my phone is frozen by a sign saying accessory not supported by this device. what do i do?

iPhone 12 Pro Max, iOS 15

Posted on Jul 17, 2022 5:39 PM

Top-ranking reply

Level 10

212,648 points

Posted on Jul 17, 2022 5:50 PM

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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