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Level 1

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This is ridiculous. My Iphone is completely frozen going in circle, black screen and Apple Support is asking me to the EIMD or whatever number that identifies my phone

How to get in touch with technical support that can help me with a frozen black going in circle iphone screen

iPhone XR, iOS 13

Posted on Jan 30, 2020 2:50 PM

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Level 10

205,454 points

Posted on Jan 30, 2020 4:13 PM

Follow the instructions in this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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Level 10

205,454 points

Jan 30, 2020 4:13 PM in response to papito_

Follow the instructions in this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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This is ridiculous. My Iphone is completely frozen going in circle, black screen and Apple Support is asking me to the EIMD or whatever number that identifies my phone

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