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What is the deal with the Apple TV app? Good picture quality, terrible streaming experience!!!

How about apple just fixes the Apple TV app instead of giving all of these hoops to jump through when checking for support?? Netflix, Hulu, Prime, etc, all good, Apple TV, gotta close and re-open the app several times when streaming...on a 2022 14" MacBook PRO... happens almost every time I pause or rewind/forward.

MacBook Pro

Posted on Jul 17, 2022 9:41 PM

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Posted on Jul 17, 2022 11:12 PM

What is your version macOS? Are you running Monterey 12.4? Find out which macOS your Mac is using - Apple Support


What you describe is unexpected and not typical. For most Mac users, the TV app is working fine.


For Mac troubleshooting,

  • Try starting up in safe mode, to see if the behavior changes. This would tell you if other software is interfering.
  • Try starting up in another user account, to see if the behavior changes. This would tell you if e.g. preferences files in the former user space got invalid information somehow.


If you still are within the first 90 days of your new Mac, then try the high service of Complimentary support - Apple Support.

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Question marked as Best reply

Jul 17, 2022 11:12 PM in response to davecarreno

What is your version macOS? Are you running Monterey 12.4? Find out which macOS your Mac is using - Apple Support


What you describe is unexpected and not typical. For most Mac users, the TV app is working fine.


For Mac troubleshooting,

  • Try starting up in safe mode, to see if the behavior changes. This would tell you if other software is interfering.
  • Try starting up in another user account, to see if the behavior changes. This would tell you if e.g. preferences files in the former user space got invalid information somehow.


If you still are within the first 90 days of your new Mac, then try the high service of Complimentary support - Apple Support.

What is the deal with the Apple TV app? Good picture quality, terrible streaming experience!!!

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