You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Chelo_6 Author

Level 1

4 points

Phone went black

I was using my IPhone 13 and out of no where the screen went blank I cant even turn the phone on or off but it still vibrates when I get a call or notification. Cab anyone help?

iPhone 13 Pro Max, iOS 15

Posted on Jul 18, 2022 10:57 AM

Top-ranking reply

shoeluvr13

Level 6

17,737 points

Posted on Jul 18, 2022 12:12 PM

Try a forced restart. First take off any case. Then:

Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support

View in context

Phone went black

Similar questions