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Zoey_1 Author

Level 1

4 points

iPhone 6

My iPhone 6 screen is black /blank but it still vibrates when I get a notification and I can still hear calls. It went black when I was trying to put my password in and all of a sudden it went black and I’ve tried to hard reset it

iPhone 6

Posted on Dec 1, 2020 9:37 PM

Top-ranking reply

Axel Foley

Level 10

149,898 points

Posted on Dec 1, 2020 11:14 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
If none of the above works then please contact ➔ Apple Support

Axel F.

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iPhone 6

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