zetha288 Author

Level 1

4 points

My son inlaw gave his old Apple computer to me and he has forgotten his id and password.

How can I talk with a person?

Windows, Windows 10

Posted on Jul 18, 2022 1:02 PM

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Level 10

687,813 points

Posted on Jul 18, 2022 1:16 PM

Did the former owner erase the computer and set it up again? If not, you need to do that to make it 'your' computer. Start with step 7.

Selling old Mac -

Try contacting Apple Support for assistance .

Apple Support Contact. -

Work through the screens to get an email or chat option.

Apple Support by e-mail or chat. -

Apple on Twitter

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Top-ranking reply

Level 10

687,813 points

Jul 18, 2022 1:16 PM in response to zetha288

Did the former owner erase the computer and set it up again? If not, you need to do that to make it 'your' computer. Start with step 7.

Selling old Mac -

Try contacting Apple Support for assistance .

Apple Support Contact. -

Work through the screens to get an email or chat option.

Apple Support by e-mail or chat. -

Apple on Twitter

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My son inlaw gave his old Apple computer to me and he has forgotten his id and password.

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