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macOS Monterey 12.4 Messages doesn't sync all conversations with IOS iMessage & iCloud+

MacOS Monterey's integration with iMessage & iCloud+ simply doesn't work properly. I have an iPhone, iPad, iMac 27 5K and a MacBook Pro 15. My iPhone and iPad are on the latest IOS updates, the MacBook in on the latest Monterey update and the iMac is running Mojave. My MacBook with Monterey is the only device with this problem as the iMac and IOS devices are spot on with all conversations identical, where-as my MacBook simply won't update some of the conversations. It's not always the same conversation threads either as it varies. I have tried all the various tip for fixing this to no avail, and I also notice that in the latest update to Monterey, the "Sync Now" button is no longer present in the Messages preferences iMessage tab. I have tried all the "turn off" and "sign out" tip to no avail. Is this something a Genius Bar person could help with? Any other ideas?

MacBook Pro 15″, macOS 12.4

Posted on Jul 18, 2022 1:43 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2022 2:06 AM

Thank you for the Etrecheck Report.


There are a couple of elements of particular concern which are in the below analysis and will need the User ( you ) to action


Major Issues:

Q -   Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.

A - Self explanatory and should be verified by the User. It is suggested, to download directly from a respected ASC Contributor, the application Malwarebytes for Mac. It is free or paid for added features. 


Minor Issues:

Q -  No Time Machine backup - Time Machine backup not found.

A - Worth having configured as part of a Rescue Plan. This comprises having 3 Backups using 2 methods and 1 Off Site incase of Theft, Loss or Natural Disasters. A Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS.  Right now - with CCC installed, this computer is partially covered for disasters 


Q - Stuck iCloud - This computer has pending iCloud transfers.

A - This maybe related to CleanMyMac X  and the modification it has inflicted on the Operating System 

A - Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprising the Operating System


Any of the below should be removed as per Developers Instructions 


This will include CleanMyMac  and do take the time to read some of the posts directly related to this application. Then, arrive at your own conclusions.


Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed

A - Self explanatory and need the user to review and perhaps update / upgrade or out right find replacements where required to bring in-line with Monterey 


Q - System modifications - There are a large number of system modifications running in the background.

A - Running with many system modifications, intended or not will have negative consequences on the normal operations of this computer. Some of the modification may be directly related to This will include CleanMyMac 


Q - Corrupt hosts file - Hosts file is corrupt. Configuration Files:  /etc/hosts - Count: 2 - Corrupt!

A - This too maybe related to the system modification and / or This will include CleanMyMac 


Q -  disk0 - WD_BLACK SN750 SE NVMe 1TB 1.00 TB (Solid State - TRIM: Yes) 

A - This computer is one of the few I have seen running a Third Party SSD and been able to install Monterey 

There are reports appearing on the ASC Forums regarding failed installation of Monterey on older Qualifying Apple Computers. In most cases this is related to having a NON Apple Original Internal Drive. 


The EFI Boot ROM included in Monterey is verifying for Original Apple Drive and if not found , may Balk or fail to upgrade to Monterey. 

Reports indicate the EFI BOOT ROM is Required to Flash the Computer and is a  requirement for a Successful Monterey Installation.


Network:

Q - iCloud Status: 70 pending files

A - Covered earlier re-system modification and related to CleanMyMac and possible the Open VPN


Q - Launchd: /Library/LaunchDaemons/net.openvpn.client.plist

A - Personal choice. Commercial VPNs   should only be used if Mandated by Corporate Head Office for working remotely. Otherwise - ones Privacy and Security touted by the VPN is suspect. 


Q - Kernel Extensions:  /Applications/DiskWarrior.app

A - https://www.alsoft.com/requirements

A - Note: The “Startup Disk” of macOS Big Sur (11.0), macOS Catalina (10.15), macOS Mojave (10.14), and macOS 10.13 High Sierra with SSDs (Solid State Drives) cannot be rebuilt with DiskWarrior as they are automatically pre-loaded with Apple File System (APFS). 


Q - /Applications/TechTool Pro 15.app

A - As long as this version is verified by the User as Monterey Compatible - OK 


Q - Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-05-29)

 A - Good and use it myself for years. Qualifies for part of the Rescue Plan. Current version 6.1.2 for Monterey


Q -  [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2022-07-18)

A - Covered earlier and again, maybe directly to over arching issue of Modification to the System including the Missing Sync element in Apple iMessages 


Q -  8 other local snapshots

A -  The above appears to be Snap Shots created by CCC and the SafetyNet feature of the same.  They occupy space on the drive until they are either removed or CCC is run more often. https://bombich.com/kb/ccc6/frequently-asked-questions-about-carbon-copy-cloner-safetynet

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Question marked as Top-ranking reply

Jul 19, 2022 2:06 AM in response to Peter Pappas

Thank you for the Etrecheck Report.


There are a couple of elements of particular concern which are in the below analysis and will need the User ( you ) to action


Major Issues:

Q -   Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.

A - Self explanatory and should be verified by the User. It is suggested, to download directly from a respected ASC Contributor, the application Malwarebytes for Mac. It is free or paid for added features. 


Minor Issues:

Q -  No Time Machine backup - Time Machine backup not found.

A - Worth having configured as part of a Rescue Plan. This comprises having 3 Backups using 2 methods and 1 Off Site incase of Theft, Loss or Natural Disasters. A Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS.  Right now - with CCC installed, this computer is partially covered for disasters 


Q - Stuck iCloud - This computer has pending iCloud transfers.

A - This maybe related to CleanMyMac X  and the modification it has inflicted on the Operating System 

A - Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprising the Operating System


Any of the below should be removed as per Developers Instructions 


This will include CleanMyMac  and do take the time to read some of the posts directly related to this application. Then, arrive at your own conclusions.


Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed

A - Self explanatory and need the user to review and perhaps update / upgrade or out right find replacements where required to bring in-line with Monterey 


Q - System modifications - There are a large number of system modifications running in the background.

A - Running with many system modifications, intended or not will have negative consequences on the normal operations of this computer. Some of the modification may be directly related to This will include CleanMyMac 


Q - Corrupt hosts file - Hosts file is corrupt. Configuration Files:  /etc/hosts - Count: 2 - Corrupt!

A - This too maybe related to the system modification and / or This will include CleanMyMac 


Q -  disk0 - WD_BLACK SN750 SE NVMe 1TB 1.00 TB (Solid State - TRIM: Yes) 

A - This computer is one of the few I have seen running a Third Party SSD and been able to install Monterey 

There are reports appearing on the ASC Forums regarding failed installation of Monterey on older Qualifying Apple Computers. In most cases this is related to having a NON Apple Original Internal Drive. 


The EFI Boot ROM included in Monterey is verifying for Original Apple Drive and if not found , may Balk or fail to upgrade to Monterey. 

Reports indicate the EFI BOOT ROM is Required to Flash the Computer and is a  requirement for a Successful Monterey Installation.


Network:

Q - iCloud Status: 70 pending files

A - Covered earlier re-system modification and related to CleanMyMac and possible the Open VPN


Q - Launchd: /Library/LaunchDaemons/net.openvpn.client.plist

A - Personal choice. Commercial VPNs   should only be used if Mandated by Corporate Head Office for working remotely. Otherwise - ones Privacy and Security touted by the VPN is suspect. 


Q - Kernel Extensions:  /Applications/DiskWarrior.app

A - https://www.alsoft.com/requirements

A - Note: The “Startup Disk” of macOS Big Sur (11.0), macOS Catalina (10.15), macOS Mojave (10.14), and macOS 10.13 High Sierra with SSDs (Solid State Drives) cannot be rebuilt with DiskWarrior as they are automatically pre-loaded with Apple File System (APFS). 


Q - /Applications/TechTool Pro 15.app

A - As long as this version is verified by the User as Monterey Compatible - OK 


Q - Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-05-29)

 A - Good and use it myself for years. Qualifies for part of the Rescue Plan. Current version 6.1.2 for Monterey


Q -  [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2022-07-18)

A - Covered earlier and again, maybe directly to over arching issue of Modification to the System including the Missing Sync element in Apple iMessages 


Q -  8 other local snapshots

A -  The above appears to be Snap Shots created by CCC and the SafetyNet feature of the same.  They occupy space on the drive until they are either removed or CCC is run more often. https://bombich.com/kb/ccc6/frequently-asked-questions-about-carbon-copy-cloner-safetynet

Reply

Jul 18, 2022 4:13 PM in response to PRP_53

Hi, Thank you for replying. Here is a screen shot of the iMessage tab in Messages preferences. As you can see "Sync Now" is missing. I have also run Etrecheck. The only thing that stands out is there there are pending iCloud transfers that don't clear and Etrecheck can't list the files or transfers.

Any ideas?

Thanks,

Peter


EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-07-18 16:01:45 Download EtreCheckPro from https://etrecheck.com Runtime: 3:13 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Stuck iCloud - This computer has pending iCloud transfers. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Corrupt hosts file - Hosts file is corrupt. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 15 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 AMD Radeon R9 M370X - VRAM: 2 GB Drives: disk0 - WD_BLACK SN750 SE NVMe 1TB 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - M******* - Data (APFS) [APFS Virtual drive] (Shared - 274.49 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 299 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.24 GB used) disk1s5s1 - M*****D (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk1s6 - Update (APFS) (Shared - 664 KB used) Mounted Volumes: disk1s1 - M******* - Data [APFS Virtual drive] 1000.00 GB (Shared - 274.49 GB used, 782.83 GB available, 707.57 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 299 MB used, 707.57 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 1.07 GB used, 707.57 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - M*****D [APFS Snapshot] 1000.00 GB (Shared - 15.24 GB used, 782.83 GB available, 707.57 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 664 KB used, 707.57 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en3: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud Status: 70 pending files System Software: macOS Monterey 12.4 (21F79) Time since boot: About 3 hours Configuration Files: /etc/hosts - Count: 2 - Corrupt! Notifications: MacUpdater.app 14 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.nuebling.mac-mouse-fix.helper.plist Executable: /Applications/Mac Mouse Fix.app/Contents/Library/LoginItems/Mac Mouse Fix Helper.app/Contents/MacOS/Mac Mouse Fix Helper Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.openvpn.client.plist Executable: /Library/Frameworks/OpenVPN.framework/Versions/Current/bin/openvpn-service -no --pidfile /var/run/openvpn.pid Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Mac Mouse Fix.app/Contents/Library/LoginItems/Mac Mouse Fix Helper.app Login Item: /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 4 Old Applications: 34 x86-only apps System Extensions: [Running] com.reincubate.macos.cam.avextension - version 1.7.0 (Reincubate Ltd - 2022-06-15) Application: /Applications/Camo Studio.app - version 1.6.4 (Reincubate Ltd - 2022-06-17) Kernel Extensions: /Applications/DiskWarrior.app [Not Loaded] DiskWarriorPreview.kext - com.alsoft.Preview (5.2 - SDK 10.5) /Applications/TechTool Pro 15.app [Not Loaded] spdKernel.kext - com.micromat.driver.spdKernel (1.0 - SDK 10.14) /Library/Application Support/Roxio [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (2.0) /Library/Extensions [Not Loaded] TruStudioPCUSBAudioPlugin.kext - com.Creative.driver.TruStudioPCUSBAudioPlugin (2.3.51 - SDK 10.14) [Loaded] SoundflowerSigned.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) [Not Loaded] SATSMARTDriver.kext - com.micromat.driver.SATSMARTDriver (0.10.1 - SDK 10.9) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.9.314 - SDK 10.10) ~/Library/Widgets/IPSecuritas.app [Not Loaded] IPSecuritasFilter.kext - com.lobotomo.IPSecuritasFilter (4.9.5 (4614) - SDK 10.15) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 192 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 180 Apple tasks [Running] 160 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-05-20) [Loaded] com.bjango.istatmenus.installerhelper.plist (Not signed - installed 2022-05-20) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-05-28) [Loaded] com.corecode.MacUpdaterPrivilegedInstallHelperTool.plist (CoreCode Limited - installed 2022-05-20) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-05-20) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-05-20) [Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2022-06-15) [Loaded] com.microsoft.EdgeUpdater.helper.plist (Microsoft Corporation - installed 2022-06-17) [Loaded] com.microsoft.EdgeUpdater.update-internal.102.0.1247.0.system.plist (Microsoft Corporation - installed 2022-06-17) [Loaded] com.microsoft.EdgeUpdater.update.system.plist (Microsoft Corporation - installed 2022-06-17) [Loaded] com.microsoft.EdgeUpdater.wake.102.0.1247.0.system.plist (Microsoft Corporation - installed 2022-06-17) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-20) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-07-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-05-21) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2022-05-20) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-05-20) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2022-05-20) [Loaded] com.reincubate.macos.cam.PrivilegedHelper.plist (Reincubate Ltd - installed 2022-05-20) [Running] com.vipre.macos.agent.plist (ThreatTrack Security, Inc. - installed 2022-05-20) [Running] net.openvpn.client.plist (Not signed - installed 2022-05-20) [Running] org.openvpn.client.plist (OPENVPN TECHNOLOGIES, INC. - installed 2022-05-28) [Running] org.openvpn.helper.plist (OPENVPN TECHNOLOGIES, INC. - installed 2022-05-28) [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2022-06-30) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-06-27) Launch Agents: [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2022-06-15) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-07-12) [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-05-21) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2022-05-20) [Loaded] com.vipre.macos.client.plist (ThreatTrack Security, Inc. - installed 2022-05-29) [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2022-06-30) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2022-07-07) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-20) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-05-21) [Loaded] com.microsoft.EdgeUpdater.update-internal.102.0.1247.0.plist (Microsoft Corporation - installed 2022-06-26) [Loaded] com.microsoft.EdgeUpdater.update.plist (Microsoft Corporation - installed 2022-06-26) [Loaded] com.microsoft.EdgeUpdater.wake.102.0.1247.0.plist (Microsoft Corporation - installed 2022-06-26) [Running] com.nuebling.mac-mouse-fix.helper.plist (Not signed - installed 2022-05-01) [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2022-07-18) User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2022-05-29) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] Bitwarden Login Helper (App Store - installed 2022-06-11) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] XE2XNRRXZ5.com.canon.Digital-Photo-Professional-4.Cloud-Develop.Beta.Dpp4XPCDCCHelper (Canon Inc. - installed 2022-06-17) Modern Login Item /Applications/Canon Utilities/Digital Photo Professional 4/Digital Photo Professional 4.app/Contents/Library/LoginItems/XE2XNRRXZ5.com.canon.Digital-Photo-Professional-4.Cloud-Develop.Beta.Dpp4XPCDCCHelper.app [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-05-29) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2022-07-18) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2022-07-18) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Find Any File Hotkey (App Store - installed 2022-05-29) Modern Login Item /Applications/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app [Running] HardwareMonitorLite (Marcel Bresink - installed 2022-05-29) Application /Applications/HardwareMonitorLite.app [Not Loaded] IPSecuritasMenu (Christoph Nadig - installed 2022-05-29) Modern Login Item /Applications/IPSecuritas.app/Contents/Library/LoginItems/IPSecuritasMenu.app [Not Loaded] ivacyLauncher (PMG Pte. Ltd. - installed 2022-05-29) Modern Login Item /Applications/Ivacy.app/Contents/Library/LoginItems/ivacyLauncher.app [Running] MEGAsync (Mega Limited - installed 2022-06-23) Application /Applications/MEGAsync.app [Not Loaded] Mac Mouse Fix Helper (Not signed - installed 2022-05-29) Modern Login Item /Applications/Mac Mouse Fix.app/Contents/Library/LoginItems/Mac Mouse Fix Helper.app [Not Loaded] MacUpdaterLaunchHelper (CoreCode Limited - installed 2022-06-23) Modern Login Item /Applications/MacUpdater.app/Contents/Library/LoginItems/MacUpdaterLaunchHelper.app [Running] Macs Fan Control (Ilya Parniuk - installed 2022-06-23) Application /Applications/Macs Fan Control.app [Not Loaded] LaunchHelper (App Store - installed 2022-05-29) Modern Login Item /Applications/Mail for Gmail.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] Messenger Login Helper (App Store - installed 2022-06-09) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2022-05-29) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Loaded] Nikon Message Center 2 (NIKON CORPORATION - installed 2022-07-01) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-07-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-07-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PCalc Widget (App Store - installed 2022-05-29) Modern Login Item /Applications/PCalc.app/Contents/Library/LoginItems/PCalc Widget.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-05-29) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] Autoupdate (Apple Inc. - XQuartz - installed 2022-07-01) Modern Login Item /Applications/Utilities/XQuartz.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Running] WeatherBug (App Store - installed 2022-05-29) Application /Applications/WeatherBug.app [Not Loaded] weatherbugosxhelper (App Store - installed 2022-05-29) Modern Login Item /Applications/WeatherBug.app/Contents/Library/LoginItems/weatherbugosxhelper.app [Running] iClock (Plum Amazing Software LLC - installed 2022-05-29) Application /Applications/iClock.app [Not Loaded] PhotoStreamAgent (Not signed - installed 2022-05-29) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 333 build 02 (? - installed 2022-05-29) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) ReincubateCamoAudio: 1.6.4 (Reincubate Ltd - installed 2022-04-29) CoreMediaIO Plug-ins: ReincubateCamoDAL: 1.6.4 (Reincubate Ltd - installed 2022-05-20) 3rd Party Preference Panes: Java (? - installed 2022-04-26) ParagonNTFS (Paragon Software GmbH - installed 2022-05-29) TechTool Protection (Micromat, Inc. - installed 2022-06-15) Backup: Time Machine Not Configured! 8 other local snapshots 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.98 (1 min ago) 1.48 (5 min ago) 1.43 (15 min ago) Nominal I/O usage: 0.03 MB/s File system: 18.35 seconds Write speed: 2528 MB/s Read speed: 870 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 13.44 % (Apple) EtreCheckPro 8.52 % (Etresoft, Inc.) kernel_task 3.15 % (Apple) iClock 2.44 % (Plum Amazing Software LLC) mdworker_shared (2) 1.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (9) 1.08 GB (Mozilla Corporation) EtreCheckPro 717 MB (Etresoft, Inc.) firefox 477 MB (Mozilla Corporation) kernel_task 400 MB (Apple) vipre 217 MB (ThreatTrack Security, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 13 MB / 971 KB (Apple) firefox 179 KB / 72 KB (Mozilla Corporation) netbiosd 127 KB / 54 KB (Apple) trustd 91 KB / 6 KB (Apple) rapportd 25 KB / 25 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) iClock 1 (Plum Amazing Software LLC) HardwareMonitorLite 0 (Marcel Bresink) vipre 0 (ThreatTrack Security, Inc.) Macs Fan Control 0 (Ilya Parniuk) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.25 GB Used RAM: 5.76 GB Cached files: 2.99 GB Available RAM: 10.24 GB Swap Used: 281 MB Software Installs (past 60 days): Install Date Name (Version) 2022-05-20 macOS 12.3.1 (12.3.1) 2022-05-21 Java 8 Update 333 (1.8.333.02) 2022-05-28 MRTConfigData (1.93) 2022-05-28 OpenVPN Connect (3.3.6-4368) 2022-05-29 macOS 12.4 (12.4) 2022-05-30 macOS Monterey (12.4) 2022-05-30 Mahjong Solitaire Epic (2.6.1) 2022-06-01 Microsoft Office Licensing Helper (0) 2022-06-02 Friendly Streaming (5.9.21) 2022-06-09 DuckDuckGo Privacy Essentials (1.4.8) 2022-06-09 Disk Speed Test (3.4.1) 2022-06-09 Messenger (153.0) 2022-06-11 Bitwarden (2022.5.1) 2022-06-11 LINE (7.9.0) 2022-06-15 PS Printer Driver Updater (0) 2022-06-17 NeoOffice 2022 Professional Edition (2022) 2022-06-23 Kindle (1.37.0) 2022-06-23 Numbers (12.1) 2022-06-23 Keynote (12.1) 2022-06-23 DS Manager (3.2.6) 2022-06-23 Pages (12.1) 2022-06-26 MediaInfo (22.06) 2022-06-26 Microsoft Edge Beta (103.0.1264.37) 2022-06-27 NeoOffice 2022.1 Professional Edition Patch 0 (2022.1) 2022-06-27 Zoom (5.11.1.8356) 2022-07-01 NX Studio (1.2.1) 2022-07-05 DuckDuckGo Privacy for Safari (1.5.0) 2022-07-06 XProtectPlistConfigData (2161) 2022-07-10 XProtectPayloads (65) 2022-07-10 Microsoft Teams (1.00.517261) 2022-07-12 Microsoft OneDrive (22.131.619) 2022-07-12 Adobe Acrobat Reader DC (Continuous) (22.001.20169) 2022-07-12 Microsoft AutoUpdate (4.49.22070801) 2022-07-18 Microsoft Excel (16.64.22071301) 2022-07-18 Microsoft OneNote (16.64.22071301) 2022-07-18 Microsoft Outlook (16.64.22071301) 2022-07-18 Microsoft PowerPoint (16.64.22071301) 2022-07-18 Microsoft Word (16.64.22071301) 2022-07-18 Prime Video (9.14.1) Diagnostics Information (past 7-30 days): 2022-07-14 09:16:57 NotificationAgent Crash (2 times) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app Details: libsystem_c.dylib: abort() called End of report




Reply

Jul 18, 2022 2:08 PM in response to Peter Pappas

Pickup up on only two points from your above posting.


1 - Running 2 M1 Computer both on Monterey 12.4, 1 iPhone on iOS 15.5 and 1 Antique Mac Mini circa 2011 with High Sierra and everything is syncing across all devices. The Only exception is the Old Reminder in High Sierra does not. That is expected.


All the Above have ALL the Options enabled in iCloud and using the the Same Apple ID on all devices.


2 - iMessages is missing the " Sync " in Preferences >> iMessages . Please refer to below image.



Suggestion since elements of the OS appear to be missing for some reason >>


Understand, we are all working Remotely from all around the world. 


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


The next best thing for us to having a semi - actual On-Hand experience  with this computer is to follow the steps below


Download the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )



We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Reply

Jul 20, 2022 9:08 AM in response to Peter Pappas

Got here since after upgrading my M1 Mac Mini to 12.4, it doesn't sync iMessages properly; iPhone and a MacBook on 12.3 still behave properly. When looking at the iMessage preferences, I do see a "sync now" button, but clicking it doesn't resolve the issue. I too tried signing out from my iCloud account and from iMessages, restarting the computer, signing back in, to no avail.


A small-scale tests shows that so far, proper iMessages do seem to sync, but non-iMessage texts (green bubles) don't, and when I try to send a text to a non-iMessage number from my Mac Mini, I get a "Not delivered" message send failure. Sending a proper iMessage still works. It doesn't matter whether I select "Start new conversations from" either the email address or the phone number associated with iMessage.

Reply

Jul 20, 2022 9:27 AM in response to rwvo

Replying to myself after resolving the issue: it turned out that after upgrading my Mac Mini to MacOS 12.4, text message forwarding from my iPhone to the Mac Mini was disabled. Moreover, Text Message Forwarding was not even an option under Settings -> Messages on the iPhone. Turning the iPhone off and back on got the menu back, and then I could set text message forwarding to the Mac Mini back on. That was half the battle. On the Mac Mini, it now only showed the email address associated with my Apple ID. Logging out from Messages on the Mac Mini, and back in, resolved that issue. non-iMessage texts (green bubles) now show up in Messages again, and I can send texts from the Mac Mini to non-iphone phone numbers.

Reply

Jul 20, 2022 9:41 AM in response to rwvo

I was just about to tell you to check Text Message Forwarding on your phone. My issue seems to have resolved itself for no reason. Maybe it was all the logging in and out of iCloud, rebooting, etc..., but the 3 or 4 conversations that weren't syncing with the newest messages are all up to date now. I am still missing the "Sync Now" button in Messages Preferences, but that never seemed to do anything anyway.

Reply

macOS Monterey 12.4 Messages doesn't sync all conversations with IOS iMessage & iCloud+

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