Corrupt Contacts · Monterey 12.4 & iOS 15.5
I purchased an iMac Pro 27” running Monterey to replace my late 2012 27” running Catalina. I’m having an issue with just a few contacts across my devices. I will delete them, re-enter them, and in 12 to 24 hours, they will revert back to missing photos and information.
Attached is my contact card in my iPhone 13 Pro Max with my information. It was correct this morning and a few hours later, the photo vanishes and there is a large string of letters and numbers in the ‘country’(USA) field of my address. I have deleted these contacts and re-entered them, turned off contacts on my phone and deleted all contacts on my phone, then toggled contacts back on, I have done the following on my Mac:
Opened: ~/Library/Application Support/AddressBook
In that folder I deleted these three files,
- addressbook-v22.abcddb
- addressbook-v22.abcddb-wal
- addressbook-v22.abcddb-shm
Re-opened Contacts to rebuild index.
The problem persists and I do not know what else to do. I called Apple and they were of no help at all. I never had any issues of this sort before. I can go into my contact card on my iPhone 13 (v 15.5) and change my phone number label to ‘iPhone’ and in real time (about 3 seconds) it will change the label from ‘iPhone’ to ‘mobile’ on its own. I have iCloud, Exchange, and Gmail in Internet Accounts in Contacts settings on my Mac and have toggled all of the contacts ‘off’ in each account to try and isolate the issue; the problem persists.
I am stumped and any corrections I make are short-lived. It will ultimately revert back to these same errors and corrupted fields in a handful of my contacts, and my own personal contact card is pretty important.
Any insight on how to fix my issue would greatly be appreciated! Thank you, CS.
iPhone 13 Pro Max, iOS 15
