my computer wont update

I have had my Mac book for about a year now and when i go and try to update it it keeps telling me I am not the owner so It wont let me update it and there is no way to fix it

MacBook Pro

Posted on Jul 18, 2022 5:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2022 3:54 AM

If as suggested in previous posting - Purchased as Used, this is what the Seller should have done Before selling the computer to you.


What to do before you sell, give away, or trade in your Mac


If they have not done the above, it falls to you ( the newer Owner ) to perform these actions to have Full Control over this computer


2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my computer wont update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.