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User profile for user: maszuhaida
maszuhaida Author
User level: Level 1
4 points

i dont have “forgot screentime passcode” option

i dont have “forgot screentime passcode” option

i dont remember my screentime passcode

and i also cant do a factory reset without it asking me for screentime passcode

what do i do to fix this

im on ios 14.7.1 on iphone 6s plus

Posted on Jul 19, 2022 12:58 AM

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Question marked as Top-ranking reply
User profile for user: Ingo2711
Ingo2711
User level: Level 9
73,419 points

Posted on Jul 19, 2022 2:56 AM

Is your phone part of Family sharing?

...

How to reset the Screen Time passcode for your child's device

If you’re using Family Sharing to manage a child’s account, passcode reset options won’t be available on their device. Use the following steps on the family organizer's device to reset the Screen Time passcode for your child.

On an iPhone, iPad, or iPod touch

  1. Make sure that the family organizer's device is updated to iOS 13.4 or iPadOS 13.4 or later. 
  2. On the family organizer's device, go to Settings > Screen Time.
  3. Scroll down and choose a child’s name under Family. 
  4. Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again. You might be asked to authenticate with Face ID, Touch ID, or your device passcode.
  5. Enter a new Screen Time passcode, then enter it again to confirm.

...

copied from: If you forgot your Screen Time passcode - Apple Support



Try to connect in recovery mode to your computer and restore it to factory settings, as explained in this article:

If you can't update or restore your iPhone or iPod touch - Apple Support

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Question marked as Top-ranking reply
User profile for user: Ingo2711
Ingo2711
User level: Level 9
73,419 points

Jul 19, 2022 2:56 AM in response to maszuhaida

Is your phone part of Family sharing?

...

How to reset the Screen Time passcode for your child's device

If you’re using Family Sharing to manage a child’s account, passcode reset options won’t be available on their device. Use the following steps on the family organizer's device to reset the Screen Time passcode for your child.

On an iPhone, iPad, or iPod touch

  1. Make sure that the family organizer's device is updated to iOS 13.4 or iPadOS 13.4 or later. 
  2. On the family organizer's device, go to Settings > Screen Time.
  3. Scroll down and choose a child’s name under Family. 
  4. Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again. You might be asked to authenticate with Face ID, Touch ID, or your device passcode.
  5. Enter a new Screen Time passcode, then enter it again to confirm.

...

copied from: If you forgot your Screen Time passcode - Apple Support



Try to connect in recovery mode to your computer and restore it to factory settings, as explained in this article:

If you can't update or restore your iPhone or iPod touch - Apple Support

Reply

i dont have “forgot screentime passcode” option

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