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lonwabo178 Author

Level 1

4 points

Activation lock

How do I activate my iPhone after I erased it and it wants the details of the previous owner?

iPhone 7

Posted on Jul 19, 2022 2:25 AM

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Level 7

22,894 points

Posted on Jul 19, 2022 2:49 AM

If the activation lock is active you will need the Apple ID credentials from the previous owner to turn it off.

See

How to remove Activation Lock - Apple Support

Activation Lock for iPhone, iPad, and iPod touch

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Top-ranking reply

Level 7

22,894 points

Jul 19, 2022 2:49 AM in response to lonwabo178

If the activation lock is active you will need the Apple ID credentials from the previous owner to turn it off.

See

How to remove Activation Lock - Apple Support

Activation Lock for iPhone, iPad, and iPod touch

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Activation lock

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