Unable to download ringtones

I have purchased a ringtone from tone store. Even after successful payment, I can’t download it from the store and it’s not showing in my ringtone list.

iPhone 12 Pro Max, iOS 15

Posted on Jul 19, 2022 8:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2022 9:26 AM

Hello sweetomon.


You can find steps to download ringtones purchased with your Apple ID in the following support article. Specifically, review the section labeled "Redownload ringtones purchased with your Apple ID".


Use tones and ringtones with your iPhone, iPad, or iPod touch - Apple Support


If the behavior persists we recommend reviewing the guidance listed in the next support article. It goes over steps to take if you're unable to find content that you've previously purchased.


If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support


Best regards.

1 reply
Question marked as Top-ranking reply

Jul 20, 2022 9:26 AM in response to sweetomon

Hello sweetomon.


You can find steps to download ringtones purchased with your Apple ID in the following support article. Specifically, review the section labeled "Redownload ringtones purchased with your Apple ID".


Use tones and ringtones with your iPhone, iPad, or iPod touch - Apple Support


If the behavior persists we recommend reviewing the guidance listed in the next support article. It goes over steps to take if you're unable to find content that you've previously purchased.


If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support


Best regards.

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Unable to download ringtones

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