MacBook Pro 16 inch 2019 model has failed unexpectedly in very strange circumstances as if it was doomed to fail right from the start! I believe this is because the power button and Touch ID are the same so more likely to fail, any thoughts?
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 12.1
The TouchID is unlikely to be the problem. The Logic Board is most likely the problem here. When Apple replaces the Logic Board, they must also replace the TouchID because the old TouchID button cannot be used once paired with a Logic Board. The Logic Board has a lot more integrated components on the 2016+ USB-C models than the 2015 and earlier Magsafe models did. With the 2016+ models, the RAM, SSD, CPU, GPU, and WiFi are all integrated into the Logic Board. Plus the USB-C ports are more complex than the older style ports used on the 2015 and earlier laptops. The USB-C ports double as power input as well as data ports. It is much easier to cause a Logic Board failure by connecting a bad USB-C device. Plus these USB-C Macs do tend to have a lot more design flaws than the older models. People don't realize them until they start looking closer at the low level design implementation and trying to support & repair thousands of them.
Add in the extra complexity and bugs of the T2 security chip found on the 2018+ Macs, and you get even more ways for things to go wrong at best requiring a clean install, at worst a Logic Board replacement.
I no longer recommend Macs from what I've personally experienced supporting our organization's USB-C Macs. Too many poor design decisions in the hardware and software these days, in my opinion. I'm sure many would disagree, but they have not experienced some of the horrors I've seen while supporting thousands of USB-C Macs.
The TouchID is unlikely to be the problem. The Logic Board is most likely the problem here. When Apple replaces the Logic Board, they must also replace the TouchID because the old TouchID button cannot be used once paired with a Logic Board. The Logic Board has a lot more integrated components on the 2016+ USB-C models than the 2015 and earlier Magsafe models did. With the 2016+ models, the RAM, SSD, CPU, GPU, and WiFi are all integrated into the Logic Board. Plus the USB-C ports are more complex than the older style ports used on the 2015 and earlier laptops. The USB-C ports double as power input as well as data ports. It is much easier to cause a Logic Board failure by connecting a bad USB-C device. Plus these USB-C Macs do tend to have a lot more design flaws than the older models. People don't realize them until they start looking closer at the low level design implementation and trying to support & repair thousands of them.
Add in the extra complexity and bugs of the T2 security chip found on the 2018+ Macs, and you get even more ways for things to go wrong at best requiring a clean install, at worst a Logic Board replacement.
I no longer recommend Macs from what I've personally experienced supporting our organization's USB-C Macs. Too many poor design decisions in the hardware and software these days, in my opinion. I'm sure many would disagree, but they have not experienced some of the horrors I've seen while supporting thousands of USB-C Macs.
System reliability is a complex science.
Having 2x components CAN be less reliable as there are more devices to fail.
Then there's the ol' "Return" key. A awful LOT depends on it reliably working too.
MacBook 2014 15inch without Touch ID has been proving itself more reliable over time than the 2019 MacBook Pro. Just battery needs replacement. How many times does the logic board will need replacing on the 2019 model? Most parts come with 90 days warranty which is like saying it will fail again!
MacBook Pro 16 inch 2019 model has failed unexpectedly
