Apple Event: May 7th at 7 am PT

> Add to your calendar

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Pairing Issue

Hello! I received an Apple Watch Series 3 today and have been trying to connected it. Every time I get it paired, it pops up saying the watch needs a software update to continue setting up. However, it then states “to update the software on your Apple Watch, you first need to update the software on your iPhone.” My iPhone is to the latest update!!! Help!

Apple Watch

Posted on Jul 19, 2022 7:57 PM

Reply

Similar questions

4 replies

Level 8

36,282 points

Jul 19, 2022 9:27 PM in response to hlrontheglobe

Restart your paired iPhone.

Try to start the update again.

Try the Update directly on your Apple Watch:

Make sure that your watch is connected to Wi-Fi.
On your watch, open the Settings app.
Tap General > Software Update.

More info here: Update your Apple Watch - Apple Support

Reply

Jul 20, 2022 1:20 AM in response to hlrontheglobe

Reply

Jul 19, 2022 9:31 PM in response to Vancouver22

Thank you for your response! I have tried that and I cannot open the Apple Watch or the settings since I technically haven’t finished setting it up.

Reply

Level 8

36,282 points

Jul 20, 2022 3:03 PM in response to hlrontheglobe

iOS 15.6 for your iPhone was released today, (July 20)

Reply

Apple Watch Pairing Issue

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up