You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I purchased an iphone 7plus years ago for my son he had had

I have a iphone 7plus and forgot my lock code and now it's saying iphone unavailable how do I factory reset my iphone

iPhone 7 Plus, iOS 15

Posted on Jul 20, 2022 8:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2022 8:45 AM

If your iPhone has iOS 15.2 or higher installed you can do this process without a computer

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


If you have an older iOS then 15.2 there is no way to do this process without a computer or mac

If you forgot your iPhone passcode - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 20, 2022 8:45 AM in response to Bobbybeale

If your iPhone has iOS 15.2 or higher installed you can do this process without a computer

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


If you have an older iOS then 15.2 there is no way to do this process without a computer or mac

If you forgot your iPhone passcode - Apple Support


I purchased an iphone 7plus years ago for my son he had had

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.