You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Family Sharing

I see my email to setup family sharing. However, I can’t share. Can you assist with the set up. When I go to family sharing it saids my if is already used for sharing purposes. It doesn’t allow me to access it.

iPhone XS Max, iOS 15

Posted on Jul 20, 2022 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2022 11:49 AM

Here's the basics of setting up Family Sharing:


Set up Family Sharing - Apple Support



Are you sure you haven't already set it up and that you are not a member of another family group?


Try signing out of your account and back in again.


Try restarting your device.


Contact Apple and ask if they can tell you what to do in this situation:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 20, 2022 11:49 AM in response to tameika52

Here's the basics of setting up Family Sharing:


Set up Family Sharing - Apple Support



Are you sure you haven't already set it up and that you are not a member of another family group?


Try signing out of your account and back in again.


Try restarting your device.


Contact Apple and ask if they can tell you what to do in this situation:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


Family Sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.