You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My ipad is locked n I can not get in

my ipad says unavailable and I don’t know how to get back in it,

iPad Air, iOS 11

Posted on Jul 20, 2022 11:41 AM

Reply

Top-ranking reply

Level 10

211,646 points

Posted on Jul 20, 2022 11:45 AM

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After restoring the phone using one of the methods above you can restore your most recent backup.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

211,646 points

Jul 20, 2022 11:45 AM in response to cal235

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After restoring the phone using one of the methods above you can restore your most recent backup.

Reply

My ipad is locked n I can not get in

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up