Hi. I have an iPhone XS and an apple watch. All of a sudden it stopped recognizing my face when I have a mask on. I reset my face id but that is it. Any thoughts?
Thank you.
liz liz
iPhone XS, iOS 15
When you're wearing your Apple Watch (Series 3 and later), you can use it to securely unlock iPhone (models with Face ID) when you're wearing a face mask. To allow Apple Watch to unlock your iPhone, do the following: On iPhone, go to Settings > Face ID & Passcode, then enter your passcode.
When you're wearing your Apple Watch (Series 3 and later), you can use it to securely unlock iPhone (models with Face ID) when you're wearing a face mask. To allow Apple Watch to unlock your iPhone, do the following: On iPhone, go to Settings > Face ID & Passcode, then enter your passcode.
Thank you!
face id stopped working on phone with my apple watch
