when I connect my mac to docking station monitors are frozing but headphones,keyboard and mouse are working fine. How to solve this issue

when I connect my mac to docking station monitors are frozing but headphones,keyboard and mouse are working fine. How to solve this issue.

I am using J5 create JUD480 boomerang docking station

MacBook Pro 13″, macOS 12.5

Posted on Jul 20, 2022 7:58 PM

Reply

Similar questions

1 reply

Jul 21, 2022 4:44 PM in response to Narendra_Ravella_

Hi Narendra_Ravella_,


Thanks for posting in Apple Communities, we’d love to help provide some guidance on determining the next best steps. We would recommend testing the displays without the dock and connecting straight to the MacBook Pro and see if this issue remains via the steps here: Connect a display to your Mac. If the displays work as intended and if this issue is isolated to the docking station, you will want to reach out to their support as this will determine your Apple product is working as intended.


Thanks for using Apple Support Communities.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

when I connect my mac to docking station monitors are frozing but headphones,keyboard and mouse are working fine. How to solve this issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.