Apple Mac book pro - Crack

Dear all,

I am able to see Apple Logs - but Apple care team is saying the internal Screen is broken and it is 57K to replace it.

Please find the attachment and kindly suggest me

MacBook Pro 13″, macOS 12.4

Posted on Jul 21, 2022 4:30 AM

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3 replies

HWTech

Level 9

68,516 points

Jul 21, 2022 7:25 PM in response to jyotheesha

Yes, that bright curved (wavy or "S" curve) line is the crack in the LCD Panel on the last picture. Even looks like a small secondary crack on the far right side where the wavy line meets the right edge.

The mark at the top of the screen appears more like a scratch, but I cannot tell for sure just from a picture. The last picture definitely shows the crack.

ku4hx

Level 7

23,688 points

Jul 21, 2022 4:43 AM in response to jyotheesha

If it's not covered by warranty, or an active service program, the cost to fix is yours to pay.

jyotheesha Author

Level 1

7 points

Jul 21, 2022 5:08 AM in response to ku4hx

I am just trying to understand, even though we can see an apple log. is it Cracked?

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Apple Mac book pro - Crack