Expired Trust Certificate - iPhone 12 iOS 15.6

Question

Level 1

4 points

Hi All.

As of today (8am WST) I can no longer receive emails from my iinet service provide on my iPhone with an error message as below.

I have downloaded the latest iOS and rebooted the phone which is the limit of my technical expertise. The issue still persists.

I have an iPad with the same email address and this is working fine. Any suggestions would be greatly appreciated. Thanks in advance. David

Posted on Jul 21, 2022 6:42 PM

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Answer 1

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you
If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM). --> Trust manually installed certificate profiles in iOS and iPadOS ...

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Answer 2

Level 1

4 points

Thanks for taking the time to respond to my query.

the issue has now been resolved.

regards

David

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