Unknown parts⚠️Camera replacement

Question

Level 1

8 points

Unknown parts⚠️Camera replacement

My iPhone 12 fell off accidentally and luckily nothing broke or scratched, anyway, because it had a cover with a screen protector but unfortunately, the camera stopped working normally (it could take barely unrecognizable images with black lines on it but could scan QR codes in the daytime). So, I replaced a genuine camera that worked perfectly but my iPhone 12 still shows the annoying warning message of “Unknown parts⚠️“

How can I get rid of this message, folk????

Posted on Jul 22, 2022 8:09 PM

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Answer 1

Top-ranking reply

Smilin-Brian

Level 9

56,167 points

Jul 22, 2022 9:57 PM in response to Kjong1

The unknown part error is as important as the Check Engine light in your car.

—It needs to be serviced A.S.A.P.—

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

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Answer 2

KiltedTim

Level 10

203,356 points

Jul 25, 2022 7:54 AM in response to Kjong1

Who replaced the camera?

Apple does not sell iPhone parts. If you did it yourself, you have rendered your phone untouchable by Apple.

Either live with the warning message or go buy a new phone that hasn’t been tampered with.

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Answer 3

Jul 25, 2022 7:58 AM in response to Kjong1

Kjong1 wrote:

This warning ⚠️ message discourages buyers from buying my iPhone 12😂😂😂

I wanna just upgrade to iPhone 13 and I won’t fix my camera when it’s damaged because of the warning ⚠️ Lol 😂

Part of the purpose of that error message is so that buyers aren't duped into buying something that doesn't have genuine Apple parts. Because there are unscrupulous people out there who wouldn't tell a buyer that the phone had been damaged and repaired by someone other than Apple just so they could get a higher price. I'm sure you're not one of those people, of course.

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Answer 4

Kjong1 Author

Level 1

8 points

Jul 25, 2022 8:04 AM in response to KiltedTim

Haha 😂 I didn’t replace the new camera by myself, I went to the technician 🧑‍🔧 but he also looked confused and didn’t want to risk because the phone wasn’t damaged in anyway neither the camera. Either way, I just told him to replace a new genuine camera which happened to work perfectly but the message popped up when I left the place Lol 😂 and that was in China 🇨🇳 And I can’t afford another round trip because of the warning ⚠️ message. Anyway, my iPhone is working normally except for the warning ⚠️ message 🤷🏾‍♂️

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Answer 5

Jul 25, 2022 10:46 AM in response to Kjong1

Kjong1 wrote:

I talked to them but they said the message ain’t important and neither does it affect the phone functions.

They are correct in that it doesn't affect how the phone functions. And, if you're honest with whoever you sell the phone to, there shouldn't be a problem there. However, it is true that you've had work done by someone other than Apple and therefore, you're going to end up with that warning. And yes, it may mean that you'll get less for the phone when you try to sell it.

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Answer 6

edclange

Level 5

4,662 points

Jul 25, 2022 4:23 PM in response to Kjong1

If you trade it with Apple in an Apple Store, they will likely refuse the trade. If you do it by mail, it will probably be returned to you.

You have what is essentially a damaged product that was incorrectly repaired. If you really want sell it for full value, you should consider taking the shop that botched the repair to small claims court, since they are the ones who devalued your property.

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Answer 7

Kjong1 Author

Level 1

8 points

Jul 23, 2022 6:57 PM in response to Kjong1

Very uncomfortable seeing this message displayed when your camera works perfectly🤷🏾‍♂️

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Answer 8

Kjong1 Author

Level 1

8 points

Jul 25, 2022 8:12 AM in response to Katana-San

Haha 😂 probably, I wouldn’t buy a refurbished iPhone with this message too but I’m the seller now Lol 😂 who just wants to upgrade to the new iPhone 13. Besides, the phone is still looking good 👍

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Answer 9

Kjong1 Author

Level 1

8 points

Jul 25, 2022 8:45 AM in response to KiltedTim

I talked to them but they said the message ain’t important and neither does it affect the phone functions. I decided to chill out because I failed to convince them.

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Answer 10

Kjong1 Author

Level 1

8 points

Jul 25, 2022 4:11 PM in response to IdrisSeabright

I think I should trade with Apple in exchange for a new iPhone 13 Pro to solve the problem though Apple might trade it for $475. But not sure 🤔 if it meets there standards for trading.

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