You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

acusmith Author

Level 1

5 points

My express travel card doesn’t always work

On transport for london my express travel credit card does not always work. Sometimes I can hold my phone above the sensor and the gates automatically open, other times nothing happens. This means that I have to manually select a card from my wallet causing anxiety-inducing hold ups at the gate, plus the occasional ‘incomplete journey’ if I select the wrong card, and its attendant admin hassle.

I have checked that the ‘Express Travel’ option has been correctly selected in Settings.

iPhone SE, iOS 15

Posted on Jul 23, 2022 3:22 AM

Top-ranking reply

askbarnabas

Level 10

103,931 points

Posted on Jul 24, 2022 5:02 AM

It could be the payment terminal. to make sure its not NFC,

Since we are all users here we cannot troubleshoot NFC issues. What you can do though is go to this link Contact Support and they can perform a hardware diagnostics while you chat with them or you can make an appointment at your nearest Apple Store Genius Bar for an evaluation.

View in context

My express travel card doesn’t always work

Similar questions