Why do I get an error message in my app stating “We do not recognize your username and/or password please try again.” It doesn’t work. It does however, work on my iPad with the exact same username and password!?
iPhone XR
The app can become corrupted on one device but not another. Delete the app that is causing problems and then install it again.
The same thing happened to me with a security / camera app. Worked fine on the iPad but not on the iPhone.
If you are still having difficulty, you will need to contact the support folks for the App. We cannot help any further.
The app can become corrupted on one device but not another. Delete the app that is causing problems and then install it again.
The same thing happened to me with a security / camera app. Worked fine on the iPad but not on the iPhone.
If you are still having difficulty, you will need to contact the support folks for the App. We cannot help any further.
If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly --> How to contact an app developer - Apple Support
That makes zero sense. If the same username and/or password, works in the exact same app as my iPad Pro, then how exactly is it he app the problem?
Username and/or password not recognized
