Help syncing up new Mac with iPhone

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Level 1

4 points

Help syncing up new Mac with iPhone

I have the latest version of the iPhone. When someone from Verizon transferred data I didn't realize that the username for apple was an old email that I no longer use. I got a new Mac and set it up using my newest and most used email account and then realized that the phone, laptop and iPhone would not sync up with the new Mac. I've tried changing the main email in the iPhone to the same as the Mac but the phone says "that email has been taken" and won't let me change it. Please help!

Posted on Jul 23, 2022 3:41 PM

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Answer 1

SravanKrA

Level 10

433,154 points

Jul 23, 2022 11:25 PM in response to selahfrancis

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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Help syncing up new Mac with iPhone

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