My account was charged €14.99 on 07/23/2022. I paid for 50GB which costs €0.99. Why was I charged €14 more?
I want a refund of my €14.
iPhone 6s, iOS 13
To see exactly what your charges were - If you see 'apple.com/bill' on your billing statement - Apple Support
To request a refund, see here - Request a refund for apps or content that you bought from Apple - Apple Support
Hello ~ Take a look here:
Subscriptions and Billing - Official Apple Support
Go to upper right hand corner and click on Get Support as we are fellow forum members just like yourself and have no access to your account. The response received by *__Bubba__* was indeed very professional and understanding.
~Katana-San~
Hello ~ You can view it here…I wouldn’t change it unless prepared for consequences.
Change your Apple ID country or region
You will have to v lick change regions then scroll to see we’re your region is set.
You may also try other in this list for help. Good luck.
Choose your country or region - Official Apple Support
~Katana-San~
Hello ~ Click on the region your device is set up in in this article by clicking on it and proceed from there…
Choose your country or region - Official Apple Support
~Katana-San~
Respected,
I don't want to see the costs, because I know what the costs should be to me according to you. And I know that when the money was charged from my account, it said that you took that money from me (http://apple.com/BILL).
I also don't want to click for a refund since I already did it once and got nothing.
I want you to refund my €14.99. Because I didn't buy a single service for that money. I ask for your professionalism and understanding.
Thanks in advance,
Greeting
Hello ~ Understand now…what region is your account set up in? Perhaps this will be more useful. Always know…we volunteer to help our fellow forum users as best we can…
Choose your country or region - Official Apple Support
~Katana-San~
Respected,
I see that it is necessary to unsubscribe from the iCloud membership fee to select the region where the account is set up. I don't want that, I want a refund of €14.99, which was charged to me unjustifiably (because as I said, I pay 50GB for €0.99).
Can you send me an email where I could write about this problem?
Thanks in advance,
Greeting.
That will not help me, because I am from Serbia, and that country was not offered. What should I do then?
Thanks in advance,
Greeting.
Where can I see which region my account is set to?
My device is set to Serbia, and that region is not available. Do you understand me now?
Hello ~ I have understood you all along. Try clicking on one of the “Other” and see if you can make contact. Best I can do for you. Good luck.
~Katana-San~
My account was charged €14.99 on 07/23/2022. I paid for 50GB which costs €0.99. Why was I charged €14 more? I want a refund of my €14.
