Money refund

My account was charged €14.99 on 07/23/2022. I paid for 50GB which costs €0.99. Why was I charged unjustifiably?

I want a refund of my €14.99.

iPhone 6s, iOS 13

Posted on Jul 25, 2022 7:00 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2022 9:01 AM

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

https://support.apple.com/en-us/HT201382



9 replies

Jul 25, 2022 11:19 AM in response to sava114

You can check the status of your refund here - Check the status of a refund for apps or content that you bought from Apple - Apple Support


If the refund is approved, the time it takes to receive the money back depends on the payment method-


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Money refund

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