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User profile for user: tanil225
tanil225 Author
User level: Level 1
4 points

Update

I have downloaded my IOS update 7 times but it keeps on saying verification failed, I'm not connected to the Internet whilst I'm connected. I asked for help and I was told to delete the update and download again but nothing is helping what should I do?

iPhone 11 Pro Max, iOS 15

Posted on Jul 23, 2022 11:30 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,294 points

Posted on Jul 23, 2022 11:39 PM

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,294 points

Jul 23, 2022 11:39 PM in response to tanil225

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


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