Apple Pay on Apple Watch displays “see phone for instructions”

Yes, my cards are on both the watch and the phone wallets. Interestingly, sometimes the card works on the watch and sometimes it doesn’t. I had a call with an Apple agent and she had me install the most recent Apple update. I have auto updates but the newest one had not yet processed. She said my watch had updated already so perhaps there was a glitch due to that. I’ll post on whether or not this works once I’m able to test it.

I actually just went through those steps. Both devices are brand new. The iPhone 13Pro is having Bluetooth issues with my car and AirPods so perhaps it’s related to that. The tech agents at both Apple and Verizon were unable to resolve this issues. Verizon is supposed to be sending me a new phone, so maybe that will clear up everything. For example, when I place calls in CarPlay, I have to go to my actual phone and respond to this message: “Last line no longer available. Do you want to call using your remaining line?” I’ve got a mess over here and it’s making me very frustrated with Apple. Lots of issues and many hours of troubleshooting and phone calls.

Thanks! Pardon my ignorance but what’s a dual sim? I should only have the standard as I just have what came in the phone directly from Verizon. I read that if you buy straight from Apple, then it’s an eSim; however, if you buy from a carrier like Verizon then the Sim is physically inserted in the phone before receiving it. Whatever is in my phone is what came in the phone pre-installed, so I guess I can’t say for sure what it is.