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Apple is finding my old land line number which I no longer use. I use my cell. I have checked all devices and all show only my cell number. I have checked appleid.apple.com. How do I get Apple from using my old phone number?
[Re-Titled by Moderator]
iMac 24″, macOS 12.5
I have checked appleid.apple.com
You have to dig down in icloud to find it sometimes:
1) Go to icloud.com and sign in with your Apple ID
2) At the the top of the page find this:
''and click, "Manage."
3) The brings up another sign-in screen; make it so.
4) Under your avatar and email address in the left side, click "Personal information":
5) Any phone numbers Apple have for you are under "Reachable at..."
6) Click that to edit/delete.
You may be surprised by what you find there. Mine still shows an email addy I've not used in a year.
I have checked appleid.apple.com
You have to dig down in icloud to find it sometimes:
1) Go to icloud.com and sign in with your Apple ID
2) At the the top of the page find this:
''and click, "Manage."
3) The brings up another sign-in screen; make it so.
4) Under your avatar and email address in the left side, click "Personal information":
5) Any phone numbers Apple have for you are under "Reachable at..."
6) Click that to edit/delete.
You may be surprised by what you find there. Mine still shows an email addy I've not used in a year.
Get live expert assistance by contacting Customer Support by phone or chat:
OK, wasn't sure.
I have checked all devices and all show only my cell number
Are Contacts iCloud-linked on your devices? Did you look at your own contact card? I discovered I had two, and one had out-dated info.
The plot thickens!
I just checked my contact in iCloud. Only one phone number. At one point someone at Apple Care said that Apple had history of all phone numbers that I had ever used and that is why this was happening. NUTS!
That is exactly what I did before posting my question. But I did it again and my personal info shows only one phone. Any other ideas?
How do I stop Apple from using my old phone number?
